Playbook Tennis – Help
Training plans, Performance Camp and season planning for tennis coaches – built on the weapon method. For iPhone and iPad.
Email us at [email protected]. We usually reply within a few days. For technical problems, use “Info → Report a problem” in the app – the email then already contains the app version and error messages.
FAQ
How do I restore my purchases on a new device?
Sign in with the same Apple Account, open the shop in the app and tap “Restore purchases”.
How do I cancel my Pro subscription?
On iPhone or iPad: Settings → your name → Subscriptions → Playbook Tennis → Cancel Subscription. Cancel at least 24 hours before the period ends. Deleting the app does not cancel a subscription.
How does the free trial work?
The purchase dialog shows its length. Unless you cancel at least 24 hours before it ends, the paid subscription starts. If you cancel earlier, you keep full access until the trial ends.
How do I get a refund?
Refunds are handled exclusively by Apple. In the EU you can usually cancel an order within 14 days in your Apple Account under “Purchase History”. Apple’s terms govern everything else.
Can children buy anything?
The player role is free and shows no prices. Purchases are only available in the coach role. With Apple’s Family Sharing (“Ask to Buy”) parents must approve every purchase.
How do I move my players and plans to a new device?
Create a backup file under “Info → Backup” and open it on the new device. Your data is only stored on your device, not with us.
How do I delete all data?
Under “Info → Delete all data” or by removing the app. Your purchases remain stored with Apple.
Does the app work offline?
Yes. All drills, plans and timers work on court without a connection.